Qualitative Evaluation of Way Back Support Service

Principal Researchers

Dr Gavin Hazel
Ms Jaelea Skehan
Dr Myfanwy Maple
Dr Ross Tynan

Research Status - In progress

Research Funding


About the research

The Way Back Support Service is an evidence-based aftercare service designed to support individuals following a suicide attempt and ultimately prevent suicide. The Support Service is currently being trialled in Newcastle, NSW, and is being delivered by Hunter Primary Care. The Support Service provides non-clinical assertive outreach, follow-up care and practical support to people in the three months following a hospital treated suicide attempt.

The purpose of the research project is to conduct a qualitative evaluation of the implementation of the Way Back Support Service in NSW. This evaluation will help to identify whether the Support Service is meeting its service aims as well as assess its quality and effectiveness. To achieve the research aims, the team will conduct interviews and focus groups with clients, staff implementing the Support Service, and the staff involved in complementary services working alongside the Support Service. The aim of the interviews and focus groups is to understand participants’ perspectives on the strengths and weaknesses of the provision of this service. Research findings will contribute to future development of the Way Back Support Service and similar suicide support services nationally, leading to improved service provision for people after a suicide attempt that will benefit the wider community.

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